Cancellations & Delays

We try to make every part of your experience as simple and pleasant as possible, but everyone knows that from time-to-time plans get messed up. When you’re traveling with Trailways of New York, it’s important to us that you know exactly what to expect in the event of a delayed or cancelled trip. If you’re checking the status of your trip, would like to know more about re-booking a trip, or have questions regarding change fees or refunds, you’re in the right place.

 

Monday, January 21st, 2019
Due to the incoming threat from Winter Storm Harper, Trailways of New York announces the following cancellations to scheduled service for Saturday, January 19th, Sunday, January 20th, and Monday January 21st

 

Last Update: Sunday, January 20, 8:36 PM

Cancellations for Saturday, January 19th

If you’re traveling to/through/from:

  • 8:00 AM and 3:45 PM Seneca Niagara Casino Service
  • Schedule 102A [GLI 0102] – Departing Albany at 10:15 AM with service to Glens Falls
  • Schedule 104A [GLI 0104] – Departing Kingston at 10:55 AM with service to Oneonta
  • Schedule 106A [GLI 0106] – Departing Albany at 1:30 PM with service to Canton (SUNY)
  • Schedule 107A [GLI 0107] – Departing Kingston at 12:00 PM with service to New York Port Authority
  • Schedule 111    [GLI 0111] – Departing Gloversville at 9:25 AM with service to Albany
  • Schedule 112A [GLI 0112] – Departing Albany at 5:30 PM with service to Gloversville
  • Schedule 116A [GLI 0116] – Departing Albany at 7:35 PM with service to Warrensburg
  • Schedule 117   [GLI 0117] – Departing Kingston at 3:00 PM with service to New York Port Authority
  • Schedule 118A [GLI 0118] – Departing Albany at 7:35 PM with service to Gloversville
  • Schedule 119   [GLI 0119] – Departing Canton (SUNY) at 8:10 AM with service to Albany
  • Schedule 120   [GLI 0120] – Departing New York Port Authority at 5:30 PM with service to Kingston
  • Schedule 120A [GLI 0120] – Departing Kingston at 7:55 PM with service to Oneonta
  • Schedule 121   [GLI 0121] – Departing Oneonta at 3:00 PM with service to Kingston
  • Schedule 121A [GLI 0121] – Departing Kingston at 5:30 PM with service to Kingston
  • Schedule 136   [GLI 0136] – Departing Albany at 10:35 PM with service to Binghamton
  • Schedule 137   [GLI 0137] – Departing Binghamton at 3:00 PM with service to Albany
  • Schedule 145   [GLI 0145] – Departing Massena at 12:00 PM with service to Syracuse
  • Schedule 146   [GLI 0146] – Departing Syracuse at 6:45 AM with service to Massena                                                                               **SERVICE ON THIS ROUTE WILL TERMINATE AT POTSDAM
  • Schedule 176   [GLI 0176] – Departing New York Port Authority at 2:15 PM with service Kingston
  • Schedule 178   [GLI 0278] – Departing US/CAN Customs with continuing service to Montreal
  • Schedule 192   [GLI 0292] – Departing US/CAN Customs with continuing service to Montreal
  • Schedule 197   [GLI 0297] – Departing Montreal CAN at 10:30 PM with service to New York Port Authority
  • Schedule 208   [GLI 0208] – Departing New York Port Authority at 4:30 PM with service to Albany (SUNY)
  • Schedule 212   [GLI 0316] – Departing New York Port Authority at 9:30 PM with service to Buffalo
  • Schedule 214   [GLI 0321] – Departing Buffalo at 11:00 PM with service to New York Port Authority
  • Schedule 231A [GLI 4263] – Departing Rochester at 3:10 PM with service to New York Port Authority
  • Schedule 252   [GLI 4258] – Departing New York Port Authority at 2:45 PM with service to Rochester
  • Schedule 253   [GLI 0319] – Departing Buffalo at 11:30 AM with service to Syracuse
  • Schedule 253A [GLI 0319] – Departing Syracuse at 3:15 PM with service to New York Port Authority
  • Schedule 266   [GLI 0248] – Departing Albany at 4:35 PM with service to Syracuse
  • Schedule 272   [GLI 0272] – Departing New York Port Authority at 10:45 PM with service to Syracuse
  • Schedule 272A [GLI 0272] – Departing Syracuse at 3:25 AM with service to Buffalo
  • Schedule 278A [GLI 0278] – Departing Albany at 2:35 PM with service to US/CAN Customs
  • Schedule 284   [GLI 0284] – Departing New York Port Authority at 2:30 PM with service to Albany
  • Schedule 287   [GLI 0287] – Departing Albany at 3:30 PM with service to New York Port Authority
  • Schedule 289   [GLI 0289] – Departing Albany (SUNY) at 4:00 PM with service to New York Port Authority
  • Schedule 290   [GLI 0290] – Departing New York Port Authority at 8:00 PM with service to Albany
  • Schedule 291   [GLI 0291] – Departing Albany at 6:30 PM with service to New York Port Authority
  • Schedule 292   [GLI 0292] – Departing New York Port Authority at 6:30 PM with service to US/CAN Customs
  • Schedule 294   [GLI 0294] – Departing New York Port Authority at 11:30 PM with service to Albany
  • Schedule 295   [GLI 0295] – Departing Albany (SUNY) at 9:30 PM with service to New York Port Authority
  • Schedule 297   [GLI 0297] – Departing Montreal CAN at 10:30 PM with continuing service to US Border, departing US/CAN Border at 11:10 p.m. with service to New York Port Authority
  • Schedule 313   [GLI 0313] – Departing Albany at 11:00 AM with service to Newburgh
  • Schedule 314   [GLI 0314] – Departing Newburgh at 1:20 PM with service to Kingston
  • Schedule 315   [GLI 0315] – Departing Kingston at 3:00 PM with service to Newburgh
  • Schedule 401   [GLI 0401] – Departing Albany at 9:30 PM with service to Hempstead                                                                             **SERVICE ON THIS ROUTE WILL TERMINATE AT WHITE PLAINS 
  • Schedule 403   [GLI 0403] – Departing Albany International Airport at 12:25 PM with service to Babylon
  • Schedule 404   [GLI 0404] – Departing Hempstead at 3:25 PM with service to Albany                                                                        **SERVICE ON THIS ROUTE WILL BEGIN AT WHITE PLAINS
  • Schedule 407   [GLI 0407] – Departing Albany at 4:45 PM with service to Babylon
  • Schedule 627   [GLI 0627] – Departing Glens Falls at 4:40 PM with service to Albany
  • Schedule 706A [GLI 9706] – Departing Kingston at 5:55 PM with service to Oneonta (SUNY)
  • Schedule 708A [GLI 9708] – Departing Kingston at 7:15 PM with service Phoenicia
  • Schedule 715A [GLI 9715] – Departing Kingston at 7:30 PM with service to New York Port Authority
  • Schedule 721   [GLI 0721] – Departing Phoenicia at 8:00 PM with service to Kingston
  • Schedule 722   [GLI 0722] – Departing New York Port Authority at 9:00 PM with service to Kingston
  • Schedule 751   [GLI 0751] – Departing Haines Falls at 5:50 PM with service to Kingston
  • Schedule 752   [GLI 0752] – Departing New York Port Authority at 2:00 PM with service to Haines Falls                                              **SERVICE ON THIS ROUTE WILL TERMINATE AT WOODSTOCK 
  • Schedule 770   [GLI 0770] – Departing New York Port Authority at 10:15 PM with service to Kingston
  • Schedule 773   [GLI 0773] – Departing Kingston 10:45 AM with service New York Port Authority
  • Schedule 916   [GLI 0916] – Departing Syracuse at 5:10 PM with service to Massena
  • Schedule 947   [GLI 0947] – Departing Rochester at 8:10 AM with service to Binghamton
  • Schedule 948   [GLI 0948] – Departing Binghamton at 2:15 PM with service to Rochester
  • Schedule 969   [GLI 0969] – Departing Syracuse at 5:00 PM with service to Elmira

 

Sunday, January 20th

All scheduled service has been cancelled with the exception of the following schedules:

  • Schedule 951   [GLI 0951] – Departing RIT at 2:00 PM with service to Rochester Terminal
  • Schedule 953   [GLI 0953] – Departing RIT at 3:45 PM with service To Rochester Terminal
  • Schedule 963   [GLI 0963] – Departing Syracuse at 12:30 PM with service to Ithaca
  • Schedule 966   [GLI 0966] – Departing Ithaca at 2:15 PM with service to Syracuse
  • Schedule 966   [GLI 0966] – Departing Ithaca at 2:15 PM with service to Syracuse Hancock Int’l Airport

 

Cancellations for Monday, January 21st

If you’re traveling to/through/from:

  • 8:00 AM and 3:45 PM Seneca Niagara Casino Service
  • Schedule 145   [GLI 0145] – Departing Massena at 12:00 PM with service to Syracuse
  • Schedule 146   [GLI 0146] – Departing Syracuse at 6:45 AM with service to Massena
  • Schedule 246   [GLI 0246] – Departing Rochester at 5:15 AM with service to New York Port Authority
  • Schedule 267   [GLI 0267] – Departing Buffalo at 12:15 AM with service to Syracuse
  • Schedule 304   [GLI 0304] – Departing Catskill at 6:07 AM with service to Albany
  • Schedule 400   [GLI 7400] – Departing Babylon at 6:00 AM with service to Albany
  • Schedule 4255 [GLI 4255] – Departing Albany at 7:45 AM with service to Ithaca
  • Schedule 701   [GLI 0701] – Departing Kingston at 6:00 AM with service to New York Port Authority
  • Schedule 703   [GLI 0703] – Departing Phoenicia at 6:30 AM with service to Kingston
  • Schedule 733   [GLI 0733] – Departing Saugerties at 5:05 AM with service to New York Port Authority
  • Schedule 753   [GLI 0753] – Departing Kingston at 5:00 AM with service to New York Port Authority
  • Schedule 755   [GLI 0755] – Departing Kingston at 4:10 AM with service to New York Port Authority
  • Schedule 775   [GLI 0775] – Departing Oneonta at 6:45 AM with service to Kingston
  • Schedule 915   [GLI 0915] – Departing Massena at 7:15 AM with service to Syracuse
  • Schedule 960   [GLI 0960] – Departing Elmira at 9:00 AM with service to Syracuse Hancock Int’l Airport
  • Schedule 960   [GLI 0960] – Departing Elmira at 9:00 AM with service to Syracuse

 

*We will be updating this page throughout the weekend as the track of Winter Storm Harper continues to develop.

Refunds/Change Fees

Trailways of New York will gladly honor the ticket/fare paid for trip(s) cancelled as a result of weather related incidents for up to (3) three consecutive days.

For additional information, you may speak to a member of our Customer Care Team by calling (800) 858-8555, 7:00 AM – 11:00 PM